Kalashyan, V. and Feldman, D.L. (2020) “Key Elements of a more Effective Civil Service: An Armenian Perspective”, YSU Journal of International Affairs, 11(1 (31), pp. 61–68. Available at: https://journals.ysu.am/bulletin-ysu-int-rel-pol/article/view/Vol.31_No.1_2020_pp.61-68 (Accessed: 11 March 2026).