Legitimacy Beyond Performance: Trust, Accountability, and Executive Authority in Transitional Regimes
DOI:
https://doi.org/10.46991/JOPS/2025.4.12.107Keywords:
legitimacy, trust, accountability, Armenia, transitional regimes, executive power, institutional effectiveness, Open Government PartnershipAbstract
The article analyzes the issues of institutional legitimacy in transitional regimes, the effective solutions of which depend not only on the stability of the political system, but also on the level of technical performance. This article examines how the legitimacy of the executive branch is formed through the complex interaction between institutional effectiveness and perceived effectiveness. Based on legitimacy theory and comparative analysis methodology, the article concludes that the performance-legitimacy relationship is mediated by three important factors: trust, accountability, and communication. Despite the governance reforms implemented in the political system of the Republic of Armenia after 2018, including the Open Government Partnership initiatives and anti-corruption measures, legitimacy remains fragile when the above-mentioned mediating factors are weak. The article uses comparative cases from Georgia, France, Sweden, and the United Kingdom to reveal how institutional cultures and political events mediate the effectiveness-legitimacy nexus, pointing to comprehensive governance strategies focused on legitimacy for transitional states.
References
Abrial, Stéphanie, Chloé Alexandre, Camille Bedock et al. 2022. “Control or participate? The Yellow Vests’ democratic aspirations through mixed methods analysis.” French Politics 20: 479-503. https://doi.org/10.1057/s41253-022-00185-x.
Ali, Abdulla Jaafar, Manish Verma, and Reem Hamdan. 2025. “Impact of Outsourcing on Government Service Quality.” In: Achieving Sustainable Business through AI, Technology Education and Computer Science: Vol. 1: Computer Science, Business Sustainability, and Competitive Advantage, edited by Allam Hamdan, 585-595. Springer, Cham. https://doi.org/10.1007/978-3-031-70855-8_50.
Alıca, Berkay, and Arjan H. Schakel. 2025. “Does Multilevel Government Increase Legitimacy? Citizens’ Preferences for Subnational Authority and Acceptance of Governmental Decisions.” Journal of Public Policy 45 (2): 270-292. https://doi.org/10.1017/S0143814X25000066.
Anderson, Benedict. 1991. Imagined Communities: Reflections on the Origin and Spread of Nationalism. London, New York: Verso.
APRI Institute. 2025. Better Policy: Reforms to Armenia’s Public Administration: A Pilot Project by APRI Armenia. Yerevan. Accessed September 30, 2025. https://apri.institute/wp-content/uploads/2025/05/Better-Policy-Reforms-to-Armenia-Public-Administration-APRI-Armenia-Report-vf.pdf.
Babeck, Wolfgang. 2025. “Direct Democracy (Popular Referendum).” In: Writing Constitutions, Volume 3: Constitutional Principles, edited by Wolfgang Babeck, and Albrecht Weber, 159-179. Springer, Cham. https://doi.org/10.1007/978-3-031-85059-2_6.
Baiocchi, Gianpaolo, and Ernesto Ganuza. 2016. Popular Democracy: The Paradox of Participation. Stanford: Stanford University Press.
Bang, Henrik P. 2020. “David Easton's Political Systems Analysis.” In: The SAGE Handbook of Political Science, edited by Berg-Schlosser, Dirk, Bertrand Badie, and Leonardo Morlino, 211-332. London: SAGE Publications Ltd. https://doi.org/10.4135/9781529714333.n16.
Beetham, David. 1991. Towards a Social-scientific Concept of Legitimacy. In: The Legitimation of Power. Issues in Political Theory. Palgrave, London, pp. 3-41. https://doi.org/10.1007/978-1-349-21599-7_1.
Bol, Damien, Marco Giani, André Blais et al. 2020. “The effect of COVID-19 lockdowns on political support: Some good news for democracy?.” European Journal of political research 0 (0): 1-28. https://doi.org/10.1111/1475-6765.12401.
Boos, Anna Katharina. 2024. “Conceptualizing Automated Decision-Making in Organizational Contexts.” Philosophy & Technology 37 (92). https://doi.org/10.1007/s13347-024-00773-5.
Broers, Laurence. 2005. “After the ‘Revolution’: Civil Society and the Challenges of Consolidating Democracy in Georgia.” Central Asian Survey 24 (3): 333-350. https://doi.org/10.1080/02634930500310444.
Broers, Laurence. 2021. “How Serzh Sargsyan and the Republican Party of Armenia lost control of a competitive authoritarian system.” In: Armenia’s Velvet Revolution: Authoritarian Decline and Civil Resistance in a Multipolar World, edited by Laurence Broers, and Anna Ohanyan, 73-99. London: I.B. TAURIS. http://dx.doi.org/10.5040/9781788317214.0010.
BTI. 2024. Armenia Country Report 2024. Bertelsmann Stiftung. Accessed September 30, 2025. https://bti-project.org/en/reports/country-report/ARM.
Caucasus Watch. 2025. “Pashinyan Links Legitimacy, Military Reform, and Peace to Armenia’s Security.” September 17, 2025. Accessed September 30, 2025. https://caucasuswatch.de/en/news/pashinyan-links-legitimacy-military-reform-and-peace-to-armenias-security.html.
Dancy, Geoff, and Oskar Timo Thoms. 2025. “Transitional Justice and the Problem of Democratic Decline.” International Journal of Transitional Justice 19 (1): 36-59. https://doi.org/10.1093/ijtj/ijae039.
Dellmuth, Lisa, and Jonas Tallberg. 2023. “A Theory of Elite Influence and Popular Legitimacy.” Chapter. In Legitimacy Politics: Elite Communication and Public Opinion in Global Governance, 60-89. Cambridge: Cambridge University Press. https://doi.org/10.1017/9781009222020.003.
Egamberdiev, Bekhzod, Ihtiyor Bobojonov, and Lena Kuhn. 2025. “Institutional Trust and Subjective Well-Being in Post-Soviet Countries.” Comparative Economic Studies 67: 779-805. https://doi.org/10.1057/s41294-025-00259-z.
Erkkilä, Tero. 2014. “Hybridity in digital and algorithmic public governance.” In: Handbook of Accounting and Public Governance, edited by Giuseppe Grossi, and Jarmo Vakkuri, 32-46. Cheltenham, UK: Edward Elgar Publishing. https://doi.org/10.4337/9781800888456.00011.
Fish, M. Steven. 1995. Democracy from Scratch: Opposition and Regime in the New Russian Revolution. Princeton University Press.
Fukuyama, Francis. 2013. “What is governance?.” Governance 26 (3): 347-368. https://doi.org/10.1111/gove.12035.
Gel’man, Vladimir. 2015. Authoritarian Russia: Analyzing Post-Soviet Regime Changes. University of Pittsburgh Press, 2015. https://doi.org/10.2307/j.ctt155jmv1.
Grigoryan, Aleksandr and Knar Khachatryan. 2020. The Conflict of Nagorno-Karabakh: Moving Towards Peace. SSRN. http://dx.doi.org/10.2139/ssrn.3702793.
Hilbrich, Sören. 2024. Towards a Standard of Legitimacy for Global Governance Institutions. In: On Legitimacy in Global Governance: Concept, Criteria, and Application. Palgrave Macmillan, Cham, pp. 117-148. https://doi.org/10.1007/978-3-031-54125-4_5.
Iazzolino, Gianluca, and Nicole Stremlau. 2019. “Hybrid Governance, Strategic Communication and the Quest for Institutional Legitimacy.” In: Media, Communication and the Struggle for Democratic Change: Case Studies on Contested Transitions, edited by Katrin Voltmer et al., 185-204. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-16748-6_8.
Ignácz, Zsófia S. 2024. “The Relationship Between Political Legitimacy and Economic Legitimacy: Empirical Explorations of a Novel Research Approach.” Frontiers in Political Science 6. https://doi.org/10.3389/fpos.2024.1198295
Ishkanian, Armine. 2008. Democracy Building and Civil Society in Post-Soviet Armenia. London: Routledge.
Ishkanian, Armine. 2015. “Self-Determined Citizens? New Forms of Civic Activism and Citizenship in Armenia.” Europe-Asia Studies 67 (8): 1203-1227. https://doi.org/10.1080/09668136.2015.1074981.
Jin, Nuo. 2025. “Impacts of Brexit on corporate productivity in the UK: a regionalism perspective.” The Annals of Regional Science 74 (51). https://doi.org/10.1007/s00168-025-01380-8.
Kaufmann, Daniel, Aart Kraay, and Massimo Mastruzzi. 2011. “The Worldwide Governance Indicators: Methodology and Analytical Issues.” Hague Journal on the Rule of Law 3: 220-246. https://doi.org/10.1017/S1876404511200046.
Kukhianidze, Alexandre. 2009. “Corruption and Organized Crime in Georgia before and after the ‘Rose Revolution.’” Central Asian Survey 28 (2): 215-234. https://doi.org/10.1080/02634930903043709.
Leotta, Antonio, Carmela Rizza, Daniela Ruggeri, and Mariastella Messina. 2025. “Transforming ESG Accountability Practices into Managerial Ones.” In: Environmental, Social, Governance (ESG): Risk, Performance, Monitoring, edited by Nicola Castellano, Francesco De Luca, Giuseppe D'Onza, Marco Maffei, and Andrea Melis, 759-780. Springer, Cham. https://doi.org/10.1007/978-3-031-76618-3_36.
Levi, Margaret, and Laura Stoker. 2000. “Political Trust and Trustworthiness.” Annual Review Political Science 3: 475-507. https://doi.org/10.1146/annurev.polisci.3.1.475.
Levitsky, Steven, and Lucan A. Way. 2010. “The Evolution of Post-Soviet Competitive Authoritarianism.” In: Competitive Authoritarianism: Hybrid Regimes after the Cold War, 183-235. Cambridge: Cambridge University Press. https://doi.org/10.1017/CBO9780511781353.007.
Mao, Kaixian, Huidi Lu, and Bilian Ni Sullivan. 2023. “The paradox of political legitimacy: the political inclusion and entrepreneurs’ firm strategies.” Asian Bus Manage 22: 1712-1742. https://doi.org/10.1057/s41291-023-00220-x.
Marsh, Wayde Z. C. 2025. “Trust After Tragedy: How Traumatic Events Impact Trust in Government(s) and Voting.” Political Behavior. https://doi.org/10.1007/s11109-025-10075-x.
Mazepus, Honorata, Wouter Veenendaal, Anthea McCarthy-Jones, and Juan Manuel Trak Vásquez. 2016. “A Comparative Study of Legitimation Strategies in Hybrid Regimes.” Policy Studies 37 (4): 350-369. https://doi.org/10.1080/01442872.2016.1157855.
Nikoghosyan, Hovhannes, and Vahram Ter-Matevosyan. 2023. “From ‘Revolution’ to War: Deciphering Armenia’s Populist Foreign Policy-Making Process.” Southeast European and Black Sea Studies 23 (2): 207-227. https://doi.org/10.1080/14683857.2022.2111111.
Norris, Pippa. 2011. “Trends in Democratic Deficits.” In: Democratic Deficit: Critical Citizens Revisited, 102-116. Cambridge: Cambridge University Press. https://doi.org/10.1017/CBO9780511973383.007.
Paturyan, Yevgenya Jenny, and Sara Melkonyan. 2024. “Revolution, Covid-19, and War in Armenia: Impacts on Various Forms of Trust.” Caucasus Survey 13 (1): 25-52. https://doi.org/10.30965/23761202-bja10036.
Pietsch, Detlef. 2025. “Development of Societies.” In: The Anti-Capitalist Society: Why a Successful Economic Model Is Under Fire. Springer, Wiesbaden, pp. 147-199. https://doi.org/10.1007/978-3-658-48823-9_5.
Rose, Richard and William Mishler. 2010. “Political Trust and Distrust in Post-Authoritarian Contexts.” CSPP Studies in Public Policy 74. SSRN: https://ssrn.com/abstract=2138785.
Saracino, Daniele. 2024. “Understanding solidarity in the European Union: an analytical framework.” Theory and Society 53: 1093-1118. https://doi.org/10.1007/s11186-024-09566-3.
Scharpf, Fritz. 1999. The European Contribution. In: Governing in Europe, Effective and Democratic? Oxford: Oxford University Press, pp. 156-186. https://doi.org/10.1093/acprof:oso/9780198295457.003.0006.
Stehle, Helena, Julia Lührmann, and Bernadette Uth. 2025. “Striving for Legitimacy: Strategic Energy Project Communication and Its Characteristics.” In: Strategic Sustainability Communication: Principles, Perspectives, and Potential, edited by Franzisca Weder, 95-108. Springer, Cham. https://doi.org/10.1007/978-3-031-89486-2_6.
Transparency International. 2018. Corruption Perceptions Index 2018. Accessed September 30, 2025. https://www.transparency.org/en/cpi/2018.
Transparency International. 2024. Corruption Perceptions Index 2024. Accessed September 30, 2025. https://www.transparency.org/en/cpi/2024.
Tu, Wenyan. 2025. The Control of Bureaucracy. In: The Accountability Paradox in the Chinese Bureaucracy. Palgrave Macmillan, Singapore, pp. 33-66. https://doi.org/10.1007/978-981-96-6392-7_2.
Tyler, Tom R. 2006. Why People Obey the Law. Princeton: Princeton University Press.
Viviani, Lorenzo. 2024. Personalisation, Leadership and Democracy. In: Leadership and Democracy: A Political Sociology of the Personalisation of Leadership. Palgrave Macmillan, Cham, pp. 141-200. https://doi.org/10.1007/978-3-031-77163-7_5.
Yildiz, Adil. 2024. From Streets to Policies: The Impact of Yellow Vests Movement on French Public Policy. SSRN. http://dx.doi.org/10.2139/ssrn.4765783.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Marina Margaryan

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
